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or call 216.368.HELP (4357)

If they cannot solve your particular issue over the phone, ask them to assign the ticket to the "Engineering Web Support Group". CSE IT will automatically get notified, and a CSE IT technician will contact you to set up an appointment.

If your particular issue is a CSE web site issues and the help desk cannot fix your issue over the phone, ask them to assign the ticket to "Engineering Web Support". The CSE Web team will automatically get notified, and a CSE Web team member will contact you.

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